The Brandmark — Travel, Tourism & Hotels

People Are Planning Their Next Trip Right Now. The Question Is Whether They're Booking With You — or With MakeMyTrip.

India's online travel market reached USD 23.1 Billion in 2025, with OTAs capturing the majority of hotel and package bookings. 59% of online accommodation bookings go through third-party portals — meaning the platform owns the customer, not the hotel. That's the problem we help you solve.

Travel, Tourism & Hotels digital marketing India
USD 23.1B
India online travel market 2025
59.36%
OTA-driven bookings
403%
More enquiries with video content

OTAs Own the Customer Relationship. It's Time to Take It Back.

Third-party portals held 59.36% of India's online accommodation bookings in 2024 — but direct channels are growing at 22.73% CAGR as properties invest in their own digital presence. MakeMyTrip alone commands 60%+ of OTA market share, but the hotels and resorts growing fastest are the ones reducing OTA dependency through direct booking incentives, SEO, and social media that builds brand preference before the booking decision is made. Mobile applications captured 65.24% of online accommodation bookings in 2024 — mobile-first everything is no longer optional.

What's Holding Your Business Back

OTAs take 15–25% commission on every booking you worked hard to get.

For a resort doing ₹5 crore in annual revenue, that's ₹75 lakh–₹1.25 crore handed to a platform every year. A direct booking strategy, even shifting 20% of bookings to direct channels, recovers crores in margin.

Off-season months are brutal without a proactive digital system.

Peak season fills itself. The rest of the year requires demand generation — and most properties have no system for it. Targeted campaigns, package promotions, and email/WhatsApp communication with past guests can smooth this dramatically.

Stunning properties and packages go unbooked because people can't find you.

A beautiful resort without a discoverable digital presence is a beautiful secret. People are searching for "[location] resort," "[type of experience] hotel in India" — and finding your competitors because they've invested in SEO and paid discovery.

Our Services for Travel, Tourism & Hotels

Meta and Google campaigns built to drive bookings to your own website — with incentives that make booking direct more attractive than booking through an OTA. Lower commission, higher margin, better guest relationship.


What This Includes
Direct booking incentive campaigns
Meta + Google targeting for intent audiences
OTA vs direct booking ROI comparison
Seasonal & package-specific ad sets

Video walkthroughs, drone footage, seasonal destination content, and photographic storytelling that makes your property aspirational. Properties marketed with professional visual content generate 403% more enquiries than those without.


What This Includes
Drone footage & property walkthrough
Seasonal destination content series
Professional photography direction
Video distribution across platforms

Fast, beautiful, mobile-optimised — with your direct booking engine front and centre. Every part of the user journey designed to convert browse into booking without leaking to an OTA.


What This Includes
Direct booking engine integration
Mobile-first UX design
Property story & USP copywriting
SEO-optimised page structure

Rank organically for "[destination] hotel," "[experience type] resort in [region]," and long-tail searches that capture travellers in the research phase. Organic search drives 53% of website traffic for travel businesses.


What This Includes
Destination long-tail keyword mapping
Experience-type content pages
Google Travel & Maps visibility
Organic traffic monthly report

Your happiest guests are your cheapest future bookings. We build email and WhatsApp reactivation systems, loyalty communications, and remarketing campaigns that bring past guests back directly — bypassing OTAs entirely.


What This Includes
Email & WhatsApp guest reactivation
Post-stay review request automation
Loyalty communication sequences
Anniversary & seasonal re-engagement

Travel content creators drive enormous booking intent. We identify and execute partnerships with travel content creators whose audiences match your ideal guest profile — authentically, not just as paid promotion.


What This Includes
Creator brief & outreach
Audience-match vetting process
Campaign ROI tracking
Content repurposing strategy

From First Call to Measurable Growth

01
Discovery & Audit

We map your current digital presence, analyse competitors, and identify the exact gaps costing you leads.

Week 1–2
02
Strategy & Planning

A custom 90-day roadmap — channels, content, campaigns, and KPIs — built specifically for your business.

Week 2–3
03
Launch & Execute

Campaigns go live. Content gets published. Systems get built. Every action tracked from Day 1.

Month 1–2
04
Optimise & Scale

Weekly reviews, monthly strategy sessions, and continuous improvement. We don't set and forget.

Month 2 onwards

What We Have Delivered for Clients Like You

Boutique Resort, Sikkim
Direct bookings increased to 45% of total within 6 months — ₹18L commission saving annually
Challenge: 78% of bookings through OTAs — paying 22% commission on every reservation
6 months
Heritage Hotel, Rajasthan
Off-season occupancy improved to 51% through package campaigns and past guest remarketing
Challenge: Off-season occupancy under 20% — no demand generation strategy in place
4 months
Travel Agency, Kolkata (25 yrs)
80+ inbound digital enquiries per month built within 3 months of launch
Challenge: Zero online enquiries despite decades of reputation — entirely walk-in dependent
3 months

Why Now Is the Right Time

The travel brands winning are those that have invested in owned digital assets: a compelling website, a direct booking incentive, an engaged social following, and a past-guest reactivation system. Each of these compounds. The OTA commissions you save fund the entire digital marketing programme — typically within 6 months.

“Stop paying 20% commission on every booking. We help hotels, resorts, and travel agencies build the direct booking infrastructure that makes OTA dependence optional — not mandatory.”

Frequently Asked Questions

With a properly built direct booking system — website, booking engine, SEO, and direct booking incentives — most properties see a 15–25% shift from OTA to direct within 6 months. The first 60 days are setup: website, booking flow, Google SEO. Months 2–4 are campaign and content led. By month 6, compounding from SEO and past guest remarketing starts reducing OTA dependency meaningfully.

By creating destination content, not just property content. If you're a resort near a lesser-known lake or a boutique hotel in a tier-2 city, we build SEO and social content around the destination experience itself — "weekend getaway from Kolkata," "offbeat hill stations in Bengal." You become the ambassador for the destination, which drives intent that converts to bookings.

When done right, yes — but most properties get it wrong. The key is audience fit over follower count. A travel creator with 50,000 highly engaged followers in your target city (Delhi/Kolkata/Mumbai) consistently outperforms a national creator with 500,000 mixed followers. We identify creators by audience geography, travel frequency, and engagement quality — not just reach.

Through package-based demand creation. Off-season exists because properties wait for demand instead of creating it. A "monsoon experience" package with compelling visual content and targeted Meta ads to couples or family segments within 300 km can generate bookings for dates that would otherwise be empty. We build season-specific campaign calendars tailored to your property type.

Yes — managing OTAs well is part of the overall strategy during the transition. We optimise your MakeMyTrip, Booking.com, and Airbnb listings (photos, descriptions, pricing strategy) while simultaneously building direct channels. The goal is not to abandon OTAs abruptly, but to gradually shift the balance so you're less dependent on their commission structure over time.

Stop paying 20% commission on every booking.

Get a Custom Quote for Your Travel Business →